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Joint Admissions and Matriculation Board (JAMB) Appointment Booking Platform Frequently Asked Questions (FAQs), Error Complaints / Difficulties and Solutions for Candidates and Individuals Using MTN, AIRTEL, GLO and ETISALAT Networks | Submit your Error Complaints and Get Instant Solution or Instructions / Directives.
It's no longer news that the Joint Admissions and Matriculation Board (JAMB) has enabled the appointment booking platform via USSD code for all candidates and the general public who is need of any of the board service that requires physical contact as from 2nd July, 2020.This platform was introduced by the board due to the prevailing corona virus (covid-19) pandemic to ensure seamless and efficient delivery of their service also proactively protecting both staff and clients, particularly tertiary education candidates and the general public while still maintaining the covid-19 rules and regulations.
Therefore all ll candidates desirous of visiting any jamb offices for any transaction are required to book an appointment through their mobile phones to ensure that all jamb offices are free from crowd, thereby maintaining the safety standard as rolled out by the NCDC. You can read on How to Book an Appointment with JAMB Offices here.
It has therefore come to our notice that many candidates are still finding difficult or hard booking their appointments with JAMB via their mobile phones, so we have decided to create this thread of frequently asked questions (faqs) for candidates with such issue, offering them the best advice, solutions, suggestions and directives to ensure they successful book an appointment for any of the services which they require immediate attention from the board.
JAMB Appointment Booking FAQ, Difficulties Complaints & Solutions
Below are some of the frequently asked questions and possible solutions on the JAMB appointment booking process:1. FAQ/ ERROR COMPLAINT: I tried booking an appointment with jamb but it keeps showing me service temporary unavailable and its getting me worked out I don't know what to do.
Has anybody done his or her own???
Is anyone facing this kind of issue? Pls help me out I don't know what to do or is it like that everywhere?
SOLUTION / ADVICE: Kindly make sure you are booking your appointment with your the mobile number or simcard used during your 2020 UTME or DE registration. If you are booking an appointment with centers like Lagos, Abuja or Ogun State you might likely get that error response due to the extension of the covid-19 lock-down in these state. Please keep trying or choose another State close to you.
2. FAQ / ERROR COMPLAINT: Please do you have any idea how much the JAMB appointment would cost?
SOLUTION / ADVICE: To the best of our knowledge This service is totally FREE OF CHARGE but if there are hidden charges please do let us know.
3. FAQ / ERROR COMPLAINT: Can i book JAMB Appointment with a NEW SIMCARD?
SOLUTION / ADVICE: NOPE! you can only book an appointment with the SIMCARD or PHONE NUMBER registered during the 2020 UTME exercise.
4. FAQ / ERROR COMPLAINT: Who are eligible for the JAMB Appointment Booking?
SOLUTION / ADVICE: This service is only available to 2020 UTME candidates. Thank You
5. FAQ / ERROR COMPLAINT: What is the best network for JAMB appointment booking? MTN, GLO, AIRTEL or ETISALAT.
SOLUTION / ADVICE: We'd probably recommend MTN Network. Still let us know of your preferred network after successful booking
6. FAQ / ERROR COMPLAINT: I am experiencing difficulties booking an appointment with my MTN, AIRTEL, GLO or ETISALAT line.
SOLUTION / ADVICE: Please make sure you are not booking an appointment with any of these states: Lagos State, Ogun State and Abuja, seems JAMB offices are yet to fully reopen for services yet, try choosing a different state or keep trying.
7. FAQ / ERROR COMPLAINT: Can i book an appointment with Cyber Cafes or Business centers for any of the JAMB services like change of course / institutions, data correction or upload of o'level results?
SOLUTION / ADVICE: NOPE! As at the time of this post, JAMB has not allowed cafes to do any other activities on its portal other than printing of results.
Above are the questions / error complaint we received so far from our member's or users. Are you encountering any error or difficulties while booking your appointment with JAMB? Please do not hesitate to drop them via the comment box below, just click on the ''Tap to Comment'' button to drop your own questions, complaints, or even suggestions or advice. All comments will be attended to. Please do well to hare this with your friends or loved ones using the share buttons below if you truly find this helpful.
20 Comments
I registered jamb with glo sim, but have been trying to book for an appointment but still yet have not been answered
ReplyDeleteWe recently noticed GLO Network is having issues with the appointment booking... You are not alone on this, keep trying especially at midnight.
DeleteThanks, I tried to book an appointment by selecting Ogun state but on seeing the stated locations which are very far from my resident, I had a second thought of choosing another state but whenever I dialed the code again, to start from the beginning, it takes me back to the Ogun State locations, any suggestion on how to reset this?
ReplyDeleteThanks.
Am sorry you are experiencing this, The reason is because JAMB CBT Centers and Offices in Ogun State are operating skeletal services due to the COVID-19 pandemic and the NCDC protocols of Social Distancing.. for the fact that you have selected Ogun State initially when you dialed the code, your preferred location has been saved or stored in JAMB Database, you cant reset the location been stored and can't use a number which you didn't use during UTME Reg. So you have to visit the recommended centers of state JAMB office or wait till the lockdown is over for all centers and state offices to be viable.
DeleteI booked an appointment since on Friday and I just got a message now(05-08-2020)
ReplyDeleteSaying my appointment is today by 12:30pm,mean while the message arrived past 1,can I go to do t another day?
You have to book another appointment 24 - 48 Hours after the first appointment elapses.
DeleteI lost my the Sim I used to register for jamb how can I go about booking an appointment
ReplyDeleteYou cant book an appointment with a SIM not registered for 2020 UTME. Kindly go and retrieve the old line.
Deletepls iam in Abuja but I mistakenly choosed akwa ibom for my location plz what am I going to do
ReplyDeletePlease am in Abuja and I mistakenly put akwa ibom in my location plz what am going to do to change it to Abuja
ReplyDeletePls I want to convert my utme to direct entry I don't know if its possible for now
ReplyDeleteYes it is, just log in to your JAMB Profile and click on the Convert / Upgrade button.
DeletePlease I am in Abuja and I mistakenly choosed akwa ibom for my location plz can I still change it later maybe after some days?
ReplyDeleteYou cant change your location again, try contacting JAMB Online Support for solution.
DeleteI was trying to book an appointment and it's saying insufficient fund and I have 200 airtime. How much is the network charging
ReplyDeleteIt shouldn't cost more than 100 naira. Try recharging or having a higher amount.
DeleteHello, I want to book an appointment for JAMB regularization, I wrote in 2016, I'm using the same number I used then but it kept saying service time out
ReplyDeleteHow do i book appointment I haven't written jamb before I want to collect jamb part-time form
ReplyDeleteHow do i book appointment I haven't written jamb before I want to collect jamb part-time form
ReplyDeleteYou no longer need to book an appointment. Simply walk in to any JAMB CBT Center or office near you for this service.
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